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Posts Tagged ‘TIGTA’

IRS Failed to Help All Taxpayers Affected by ‘Get Transcript’ Breach

‘Get Transcript’ is an online service by the IRS that allows taxpayers access to the transcripts of their tax returns. A security breach of ‘Get Transcript’ in May, 2015 enabled cyber thieves to steal the sensitive information of close to four hundred thousand taxpayers. Following this, the IRS re-launched the service this July with additional security. To add to the IRS’ woes, shortly after the re-launch, the Treasury Inspector General for the Tax Administration released ...

IRS Can Improve Service to Taxpayers. Here’s How

July 28, 2015  |   Tax Advice   |   Tags: , ,  

The Taxpayer Advocate Service (TAS) and the Treasury Inspector General for Tax Administration (TIGTA) routinely provide recommendations to the IRS to improve their service and systems. Due to massive budget cuts, the IRS has been lacking in providing effective service to taxpayers. During the 2015 filing season, the average wait time when calling the IRS was 28 minutes. In 2010, it was 11 minutes. The real danger ...